life cylce of a ticket

The life cylce of a ticket can be described a s below.

Stage  Call/ticket loggin- The SAP FI user faces a problem and loggs the ticket for the resolution of the issue. The call loggin mechanism could be on a tool like remedy etc or it could be even a voice call. Some organization even use the traditional email. The latest tool for this could be SAP solution manager helpdesk

Stage (ii) Ticket analysis- Based on the the hierarchy set up in the project, the ticket automatically goes to level 2 users or core team members for analysis. These people analyse the ticket and try to get the solution based on their experience or from the repository if any. If they are not able to find a solution for it it is assigned to the organization or team which is providing SAP support.

Stage (iii) Ticket assignment- The SAP support organization PM or FI team lead assigns this ticket to the relevant team member who works on thsi to find out the solution and provides the solution to the user who raised this ticket.

All these above stages have a SLA (service level agrrement in terms of time spent) associated with it during which the responsilble person has to act and take the ticket to next stage or its closure.

SAP CO Profitability Analysis Transaction Codes

SAP CO Profitability Analysis Transaction Codes
KE30
Execute profitability report
VALU
Valuation Analysis
KE21N
CO-PA Line Item Entry
KE24
Line Item Display - Actual Data
KEDR
Maintain Derivation Strategy
KEPM
CO-PA Planning
KEB0
Create CO-PA DataSource                                                                              
KE4I
View maintenance VV2_T258I_V
KEU5
Perform act. cost-ctr cost transfer
KEA0
CO-PA: Maintain Operating Concern
KE4U
Maintain view cluster V_TKEVAx
KEPH
Segment-Specific Events
KEA5
Maintain Characteristics
KE4S
Post billing documents to CO-PA
KEPC
Flexible Callup of Cost Estimates
KEI1
Maintain PA Transfer Structure
KE31
Create profitability report
KES1
CO-PA Maintain Characteristic Values
KE4J
Maintain view V_TKEVA03M
KEQ3
Maintain Charact. for Segment Level
KEB2
Display Dtld Info on CO-PA DataSrce
KE4W
Reset value fields
KEAT
Reconcile CO-PA <-> SD <-> FI
KE4R
Maintain view V_TKEVA04
KE3I
CO-PA: Transport tool
KE35
Change form
KEFC
CO-PA External Data Transfer
KE27
Periodic valuation
KEI2
Maintain PA Transfer Structure
KE28
Create top-down distribution
KE34
Create form
KE4M
Maintain view V_T258M
KEND
Realignments
KE13N
Upload from Excel
KE4SFI
CO-PA: Post Subsequently from FI
KE32
Change Report
KE4ST
Simulation billg docs transfer CO-PA
KE11
Change plan data
KE4G
Maintain View V_TKEVG
KEPA
Char. Groups for Actual and Planning
KE40
Maintain view V_TKEVA03
KECM
CO-PA: Customizing Monitor
KEDE
Maintain Derivation Rule Entries
KEKE
CO-PA: Activation Indicator
KEU1
Create Actual Transfer of CCtr Costs
KE26
Repost Accounting Document
KE21
Create CO-PA line item
KE94
Create form
KEDV
CO-PA: Maintain Summarization Levels
KES3
Maintain Characteristics Hierarchy
KEKF
Transfer Incoming Sales Orders
ORKE
Display CO-PA IMG
KER1
Maintain Key Figure Scheme
KE4H
Maintain view V_TKEVA03A
KEUB
Perform plan cost-ctr cost transfer
KE29
Management
KEA6
Edit Value Fields
KE29N
Administration: Logs
KE25
Line Item Display - Plan Data
KEB5
Reduce Data Volumes for Test
KE4S00
CO-PA: Reversal of Line Items
KE1E
Transfer Plan Data to SOP
KE3E
Maintain Global Variables
KE1C
Delete Plan Data
KE4IM
Maintain View VV_T258I_M
KEDU
CO-PA: Build Summarization Levels
KEPP
Check plan structure
KE37
Maintain Report Authorization Object
KE41
Create condition
KEVFG
CO-PA Value Field Groups
KE4MS
Assign CO-PA Standard Quantity
KE1V
Transfer to EC-PCA
KE91
Create Line-Item-Based Report
KEDVP
Default for Summarization Levels
KE33
Display Report
KE4F
Post Incoming Orders Subsequently
KEU2
Change Actual Transfer of CCtr Costs
KE3Q
Maintain Variants
KEVG2
Assign Characteristic Group
KE4T
Set Up Transfer of Incoming Orders
KE3P
Maintain Variant Groups
KE4SMM
CO-PA: Post Material Documents Subs.
KE3R
Schedule Variant Group
KE23N
CO-PA Line Item Display
KE3S
Define Variant Group
KEBC
Change operating concern
KEI3
Maintain PA Transfer Structure
KEAW
Reconciliation Make-to-Order Prod.
KE14
Create Planning Layout
KE1F
Complete Plan Management
KE1FN
Admin.: Logs for Overall Planning
KEN1
Maintain Number Range: COPA_IST
KEKK
Maintain view V_TKA01_ER
KE21S
CO-PA Valuation Simulation
KE13
Upload from Excel
KE23
Display CO-PA line item
KETE
CO-PA: Operating Concern Templates
KEN2
Maint. number ranges: CO-PA planning
KES2
Customizing: Display characteristics
KE3B
Print and actualize reports
KE4TS
Simulate Doc. Transfer from Orders
KE36
Display form
KE4Z
Maintain view V_T258Z_KE
KEF1
Change Revaluation Keys
KE4E
Maintain View V_T258W_KE
KEFA
Maintain Sender Structures
KEG5
Execute Indirect Actual Acty Alloc.
KEP8
Operating concerns
KE4D
Maintain external str. in ABAP Dict.
KE16
Display Planning Layout
KEFB
Maintain Rules
KEB1
CO-PA Hierarchy DataSource
KE1N
Display Plan Structure
KE1Z
Transfer CO-PA Plan Data to GL (New)
KEVG6
PA Transfer Schema: Overhead ACTUAL
KEB3
Activate Debugging Support
KEBD
Set Operating Concern
KECRM_0KEL
PCA: Substitutions CRM Integration
KE12
Display plan data
KE17
Maintain Planning Authorization Obj.
KEB4
Debugging Support Hierarchies
KE42
Change condition
KEDZ
Read Interface for CO-PA Log
KE15
Change Planning Layout
KEDB
Deletion of Test Data in CO-PA
KE3Y
Report selection
S_ALR_87005722
IMG Activity: SIMG_CFMENUORKEOKEQ
KE43
Display condition
GLPLI
FI-SL Create Planning Layout
KE4A
Change condition table
KE2B
Correction to Incoming Orders
KEV2
Change distribution key
KEOV
CO-PA: Cycle Overview
KEMO
Profitability report: Test monitor
KECP
Copy Operating Concern
KE45
Maintain View V_T258I_KO
KEUG
Set up cost-center cost transfer
KE1D
Forecast Plan Data
KE39
CO-PA: Reorganize report data
KE97
Maintain Report Authorization Object
KEPI
Maintain Rule Values for Revaluation
KE1A
Copy complete plan
KED0
Derivation: Initial Screen
KEV1
Create distribution key
KE4Q
Execute Pricing Report
KE27S
Reversal of KE27 Delta Line Items
KE1K
Transfer to LIS
KEU6
"Actl Transfer of CCtr Costs
KE1B
Process complete plan
KE4L
Pricing report
KEIT
CO-PA Allocation: Table Information
KE2C
Delete records from error file
KEFD
Maintain Rules
KEPMU
Create Planning Level from Layout
KE0C
CO-PA Distribution: Initial Supply
KE38
Display report authorization objects
KEP6
Maintain characteristics
KE1T
Change Forecast Profile
KEU4
Delete Actual Transfer of CCtr Costs
KE96
Display Form
KE2D
Display Error File
KEII
CO-PA Assessment: Field Usage
KE1I
Maintain Ratio Scheme
KEDW
CO-PA: Fill Summ. Levels (Expert)
KETR
CO-PA Translation Tool
KE3J
Import
KE2K
CO-PA: Maintain Key Figures
KEAI
Value Flow FI -> SD / CO -> CO-PA
KEPV
Plan Settlement: Assign Version
KEIM
CO-PA Allocation: Field Group Texts
S_ALR_87005759
IMG Activity: SIMG_CFMENUORKEKE40
KE4SCRM
Subsequent.Post CRM Billing to CO-PA
GLPLD
FI-SL Display Planning Layout
KE1W
Transfer of CO-PA Plan Data to FI-GL
KELV
BW/CO-PA Ret: Variant Query Variable
KELR
BW/CO-PA Retraction: Execute
KELS
BW/CO-PA Retraction: Cancel


Check List for FI Year End Closing

Check List for FI Year End Closing

  1 Execute Report for InterCompany Activity & Journal Entries
  2 Open posting period for next yr
  3 Run Business Area's Assignment report.
  4 Review list of recurring journal entries
  5 Execute Recurring Entries for A/R, A/P, G/L
  6 Process Parked A/R, A/P, G/L accounting documents
  7 Final Cutoff for the Maintenance of Fixed Asset- Add Transfer and Retire
  8 Run Depreciation in Test Run and post
  9 Verify Display Log for Depreciation Test Run
10 Capitalize AUC Assets if needed
11 Enter Payroll Data to SAP
12 Verify Depreciation Balances  with GL balances
13 Post Depreciation
14 Execute Asset History Report, and retire assets if needed
15 Adjust specific depreciation areas if necessary
16 Reconcile AM subledger with GL
17 Check Bank Data
18 Review AR Open Items
19 Review AP Open Items
20 Execute Pending Invoices
21 Clear Open Item for GRIR, freight
22 Reconciliation of Financial Documents and transactional figures
23 Open new CO Posting Period
24 Compare current  (cost estimates) with last current price (Moving Avg)
25 Update current cost price to material master price field.
26 Process Freight charges, Match SD freight to actual
27 Review Internal Order Postings
28 Settle All Orders
29 Verify All Post Goods Issue have been Invoiced (Billing Due List)
30 Review SD Billng Doc from prior mth that have not yet been released to accounting
31 Reconciliation of MM movements in Transit Intra-SAP to NonSAP
32 Reconcile PI Inventory with SAP
33 Perform Manual Adjustment if needed
34 Verify balance of the GR/IR account
35 Post Accruals and Deferrals
36 Clearing of Cancelled Documents
37 Check Profitability Segment Adjustment
38 Aging Report-Reconcile GL balances with  subledger  balances AP
39 Check the check run numbers
40 Bank reconciliation Data
41 Enter Tax Journal Entry
42 Reconcile GL balances with  subledger  balances AR/MM/AP
43 Display Balance Sheet Adjustments
44 Post Balance Sheet Adjustments
45 Post Foreign Currency Valuation (foreign exchange)
46 Check generic cost centers for posting with wrong accounts
47 Correct wrong postings on generic cost centers
48 Check Validation dates for Cost Centers, Cost Elements, CO area
49 Check COGI--for both month end and year end
50 Doubtful receiviables
51 Verify In-transist Inventory
52 Reconcile PA to G/L
53 Post Cost Centre Assessments and Distributions
54 Run CO-FI Reconciliation to balance
55 Run BW reports P&L and Balance Sheet
56 Maintain CO yr variant
57 Fiscal Yr Balance carryforward AP/AR/AM
58 Fiscal Yr Balance carryforward CO
59 Fiscal Yr balance carryforward FI
60 Fiscal Yr balance carryforward PCA
61 Set Document number ranges - FI - new year
62 Set Document number ranges  AP/AR - new year
63 Generate Financial statement Reports
64 Change Fiscal Year For Assets
65 Year end Closing-- Asset Accounting--final for year end
66 Close CO Posting Period
67 Close Prior A/R Posting Period
68 Close Prior A/P Posting Period
69 Close Prior MM Posting Period
70 Reverse accruals and deferrals for the new month
71 Reconciliation of Financial Documents from old fiscal year and new fiscal year
72 Load Balances, Budget Data for Cost centers, sales
73 Update Retained Earning Account , balance carry fwd 

Profit Center Q&A

Profit Center
What is the basic purpose of creating a Profit Center?
The basic purpose of creating a Profit Center is to analyse the revenues
and costs for a particular product line, or a plant or a business unit.
Though you can generate balance sheets and profit and loss accounts
per Profit Center still a profit center should basically be used as a tool
only for internal reporting purposes.
If legally one has to produce the Balance sheets and Profit and Loss
Accounts for a profit center then it is advisable to create it as a company
code instead of a profit center
How does the cost and revenue flow to the Profit Center?
The profit center is stored in the cost center this way the costs flow to the
profit center.
The profit center is also stored in material master. This way all sales
orders created for the finished product automatically picks up the profit
center from the material master and all the revenues and costs coming
from this sales order for that finished product is passed on to this profit
center.
A profit center document is created in addition to the Finance document
whenever revenue or consumption takes place. This document contains
the details of the profit center.
Once both the costs and revenues flow to the profit center you can write
reports using the Report Painter to get intelligent analysis. You can also
use SAP standard reports
Statistical key figures are created in the cost center accounting
module. Now the same statistical key figures are required in the
profit center accounting module. Is it required to maintain the
statistical key figure in PCA module?
No. Since the statistical key figures are created in a controlling area.
Profit center is a sub module within controlling area. The statistical key
figure is created for the controlling area and as such is available in profit
center accounting module.
What are the precautions to be taken while maintaining the 3KEH
table for profit center accounting?
You should not maintain the customer and vendor reconciliation
accounts in the 3KEH table. Further you should also not maintain the
special GL accounts in this table. Since we are transferring the customer
and vendor balances to profit center module through separate month end
programs. If the reconciliation’s accounts are maintained here it will
result in double posting in the profit center module.
Should secondary cost elements be maintained in the 3KEH table?
No. Since here we maintain only those accounts for which the value
should flow from FI to PCA. Secondary cost elements are already defined
in the controlling module which will reflect in the postings in PCA also
How can the default settings be maintained for cost elements per
company code?
The default settings can be maintained in transaction OKB9. Here we
can specify for a company code, cost element which is the cost center to
be defaulted or whether profitability segment is to be automatically
derived. Further we can also maintain whether business area is
mandatory or profit center is mandatory and can maintain the default
business areas and profit centers.
What are the other important activities in Profit Center?
The assignments of profit center to the cost center and also assignment
of profit center to the material master is what will determine the success
of the Profit center posting. If these assignments are wrongly done then

the profit center postings will not come in properly.

Profitability Analysis Q&A

Profitability Analysis
Explain the organizational assignment in the PA module?
The operating Concern is the highest node in Profitability Analysis.
The operating concern is assigned to the Controlling Area.
Within the operating concern all the transactions of Profitability Analysis
are stored.
The operating concern is nothing but a nomenclature for defining the
highest node in PA.
What is the functionality of the PA module?
PA module is the most important module when it comes to analyzing the
results of the organization.
In this module you basically collect the revenues from the sale order , the
costs from the production order, cost center or internal order and
analyze their results.
The interesting part about this module is that when it collects the costs
and revenues it also collects the characteristics associated with the costs
and revenues and this is what makes it stand out
So for e.g. using PA module you can find out the following:
Profit of a certain product
Profit of a certain product in a certain region
Profit of a certain product in a certain region by a certain customer
Profit of a certain product in a certain region by a certain sales person
And the list can go on in depth
It is one of the most wonderful modules in the SAP
How do you get all those characteristics defined above and how do
you analyze them?
To do so while defining Operating concern one has to define
Characteristics and Value fields.
What are characteristics and Value Fields?
In the operating concern two things are basically defined
a) Characteristics
b) Value Fields
Characteristics are nothing but those aspects on which we want to break
down the profit logically such as customer, region product, product
hierarchy, sales person etc
Value Fields are nothing but the values associated with these
characteristics
Eg Sales, Raw Material Cost, Labour Cost, Overheads etc
Once you define the characteristics and value fields these values are
updated in the table.
From where does the characteristics come from?
The characteristics which are defined above basically comes from either
the Customer Master or the Material Master.
How does various values( revenues and costs) flow into PA?
The Sales Revenue comes from the Condition Type in SD.
We need to map the Condition Type in SD to the respective value fields in
customizing to have the revenue flow into PA.
The Cost comes from Cost estimates which are transferred using the PA
transfer structure which we have covered in the Product costing section.
The various cost components of the cost component structure is assigned
to the value field of PA module and this is how the costs come into PA.
Once the actual revenue and the std cost defined above are captured in
PA the variances are also transferred into PA.
This way the std cost variances equal the actual cost.
So actual revenue- actual cost helps us determine the profit.
How do you configure the assignment of variances from product
costing to COPA module?
The variance categories from product costing along with cost element is
to be assigned to the value fields in COPA
Once you have captured all the costs and revenues how do you
analyze them?
The costs and revenues which we have captured in the above manner are
then analysed by writing reports using the Report Painter Functionality
in SAP.
What is characteristic Derivation in Profitability Analysis Module?
Characteristic Derivation is usually used when you want to derive the
characteristics . An example of this could be say you want to derive the
first two characteristics of product hierarchy.
In such cases you define characteristic derivation where you maintain
the rules, which contain the table names of the product hierarchy fields
and the number of characters to be extracted, and it also specifies the
target characteristic field in PA.
What is the basic difference in customizing in Profitability analysis
as compared to other modules?
In PA when we configure the system i.e. creating operating concern,
maintain structures no customizing request is generated. The
configuration needs to be transported through a different transaction
called as KE3I.
What is the difference between Account based Profitability Analysis
and Costing based Profitability Analysis?
Account based Profitability analysis is a form of Profitability analysis (PA)
that uses accounts as its base and has an account based approach. It
uses costs and revenue elements.
Costing based Profitability Analysis is a form of profitability analysis that
groups costs and revenues according to value fields and costing based
valuation approaches. The cost and revenues are shown in value fields.
What are the advantages and disadvantages of Account based
profitability analysis vis-à-vis costing based profitability analysis?
The advantage of Account based PA is that it is permanently reconciled
with Financial accounting.
The disadvantages are that it is not powerful as the costing based PA,
since it uses accounts to get values. No Contribution margin planning
can be done since it cannot access the standard cost estimate. Further
no variance analysis is readily available.
The advantages of the Costing based PA are manifold. They are as
follows: -
· Greater Reporting capabilities since lot of characteristics are
available for analysis.
· This form of PA accesses the Standard cost estimate of the
manufactured product and gives a split according to the cost
component split (from the product costing module) when the bills
are posted.
· Contribution margin can be planned in this module since the
system automatically accesses the standard cost estimate of the
product based on the valuation approaches.
· Variance analysis is ready available here since the variance
categories can be individually mapped to the value fields.
Disadvantages:-
Since it uses a costing based approach, it does not sometime reconcile
with financial accounting.
Can both Account based and Costing based Profitability analysis be
configured at the same time?
Yes. It is possible to configure both types of costing based profitability
analysis at the same time.
What is the advantage of configuring both the type of Profitability
analysis together?
The advantage of activating account based profitability analysis along
with costing based PA is that you can easily reconcile costing based
profitability analysis to account based profitability analysis, which means
indirectly reconciling with Financial accounting.
Is there any additional configuration required for Account based
profitability analysis as compared to costing based profitability
analysis?
No. There are no special configurations required except for activating the
account based profitability analysis while maintaining the operating
concern.
What is the difference between Profitability analysis and Profit
center accounting?
Profitability analysis lets you analyze the profitability of segments of your
market according to products, customers, regions, division. It provides
your sales, marketing, planning and management organizations with
decision support from a market oriented view point.
Profit center accounting lets you analyze profit and loss for profit centers.
It makes it possible to evaluate different areas or units within your
company. Profit center can be structured according to region, plants,
functions or products (product ranges).
What configuration settings are available to set up valuation using
material cost estimate in costing based profitability analysis?
In Costing based Profitability analysis you define costing keys. A costing
key is a set of access parameters which are used in valuation to
determine which data in Product cost planning should be read. In the
costing key you attach the costing variant.
In the costing key you specify whether the system should read the
current standard cost estimate, the previous standard cost estimate or
the future standard cost estimate or a saved cost estimate.
The configuration settings to determine this costing key is as follows:-
1) Assign costing keys to the products – Three costing keys can be
attached to a single product for a specific point of valuation, record
type, plan version.
2) Assign costing keys to Material types
3) Assign costing keys to any characteristics – You can use your own
strategy to determine the costing keys. This is through user

defined assignment tables.

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